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Chapter 7 Memos, E-mail and Letters

Authored by Jayne Gibbs

Business

9th - 12th Grade

Used 82+ times

Chapter 7 Memos, E-mail and Letters
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40 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

All business messages should promote goodwill.

True

False

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Business correspondence is a written message, such as a memo or letter, that deals with business matters.

True

False

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

A memo is a formal business documents sent to someone outside the company.

True

False

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Printed memos are the most common type of internal business communications.

True

False

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The first step in planning a letter is to identify the objective of the message.

True

False

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The first line in the heading of a memo is the date line.

True

False

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

When sending a memo to a long list of recipients, the writer should use a distribution list.

True

False

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