CS Training 2
Quiz
•
Professional Development
•
Medium
C.N. Hampton
Used 23+ times
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14 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following are paid by the customer on their bill?
10% tax of phone
Programming and Setup
2 Year Price
Activation/Upgrade Fee
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the cost of the plan for 4 lines unlimited: 1 start, 2 play more, 1 do more with autopay and paperless billing?
190
170
160
180
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the cost of the plan for 6 lines; 5 start and 1 get more unlimited with auto pay BUT NOT paperless billing?
210
260
250
270
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Work discounts take money off what part of a customer's MRC (capped data)?
LINE ACCESS
DEVICE PAYMENT AMOUNT
PLAN
FEATURES
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the MRC? 8 GB PLAN. Motorola Edge +, LG Stylo 6, Samsung A51, Samsung Tab A8.4 (D.P). TMP MD. 20% work discount.
270.21
256.21
260.21
246.21
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Calculate M.R.C with First Responder Discount Applied: 2 Lines Unlimited: 1 Play More UW, 1 Get More UW. IPhone 11 Pro Max 256GB (TMP), IPhone 11 64GB (TMP). Apple Watch Series 6 44mm (TMP), MIFI 6620.
309.08
301.56
289.08
294.08
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the total number of phone and tablet lines a customer can have on a traditional consumer account?
10
8
15
12
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