Personal Qualities

Being able to identify with the feelings of our patients

• tact

• empathy

• dependability

• competence

Having the ability to say the most fitting thing in a difficult situation

• tact

• empathy

• competence

• dependability

Admitting that you made a medical error to the doctor

• tact

• empathy

• honesty

• competence

Joey is on time to his shift We could describe him as

• tactful

• dependable

• professional

• competent

Which of the following is not true

• nails should be short and without polish

• id badge should be worn at all times

• Tattoos that are not offensive can be uncovered

• post earrings are allowed

is a system of practical skills that allows an individual to use time in the most effective and productive way possible.

• leadership

• team work

• time management

• long term goals

Which of the following is not a form of time management

• setting priorities

• focusing on your task

• making a list

• writing notes on your hand

An autocratic leader

• controls everything

• allows members of the team to make decisions without inteferrng

• helps lead but allows members of the team to contribute

Which type of leader would allow the members to make decisions without interfering

• autocratic

• democratic

• laissez faire

Following through and completing the obligations you have for a patient's care is an example of:

• Respect
• Empathy
• Responsibility
• Collaboration