ITIL 4-5
Quiz
•
Professional Development
•
Professional Development
•
Practice Problem
•
Easy
Omantel Ohi
Used 33+ times
FREE Resource
Enhance your content in a minute
41 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
How does categorization of incidents assist incident management
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the definition of a customer?
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Identify the missing word(s) in the following sentence. A sponsor is a person who authorizes [?} for service consumption.
Outcome
requirements
Outputs
Budget
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the definition of a problem?
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is defined as the condition, modification, or removal of anything that could have a direct or indirect effect on services
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Identify the missing word(s) in the following sentence. The [?] is the practice of capturing demand for incident resolution and service requests.
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the purpose of the 'service configuration management' practice?
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
40 questions
Domestic Hot Water 6035-02 | Part 2
Quiz
•
Professional Development
36 questions
Domestic Hot Water 6035-02 | Part 1
Quiz
•
Professional Development
41 questions
PPPK PJOK CP1 NY
Quiz
•
Professional Development
40 questions
Kwalifikacja SPL.01 (2023) Test 2
Quiz
•
Professional Development
40 questions
Maruti Suzuki - Recruitment Test - New Joinees
Quiz
•
Professional Development
40 questions
Electrical Principles 6035-02 | Part 1
Quiz
•
Professional Development
40 questions
Communication Skills-Mass Media Studies CBSE XII (Emp1.2)
Quiz
•
11th Grade - Professi...
43 questions
LV0506k
Quiz
•
Professional Development
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
54 questions
Analyzing Line Graphs & Tables
Quiz
•
4th Grade
22 questions
fractions
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
15 questions
Equivalent Fractions
Quiz
•
4th Grade
Discover more resources for Professional Development
20 questions
Black History Month Trivia Game #1
Quiz
•
Professional Development
100 questions
Screening Test Customer Service
Quiz
•
Professional Development
20 questions
90s Cartoons
Quiz
•
Professional Development
10 questions
Reading a ruler in Inches
Quiz
•
4th Grade - Professio...
16 questions
Parallel, Perpendicular, and Intersecting Lines
Quiz
•
KG - Professional Dev...
12 questions
Valentines Day Trivia
Quiz
•
Professional Development
