E-mail management quiz

An email signature is a reflection of your personality. Adding a life quote, all your social media links and emoticons to pep it up is perfectly fine.

• True

• False

An Inbox is where you can find

• Sent email

• Deleted email

• New email

Yes, No and Thank You are acceptable ways of replying to a work email

• True

• False

How will you make sure you are sending clear cut, polite, and professional emails?

• Using spelling and grammar check

• Proofreading twice

• Using a proper subject line

• All of the above

Font choice plays an important role in crafting a work email. Which one of the following is an acceptable font for a work email?

• Comic Sans

• Tahoma

• Lucida Handwriting

• None of the above

Modern day emailing is just like texting. Using acronyms, omitting punctuation, and relaxing grammar rules are increasingly acceptable ways to save time and keep it concise.

• False

• Somewhat True

• Completely true

You just finished an awesome power point presentation with high-def images for your client. Should you send it to the client’s inbox?

• Yes

• No

What is the ideal business email response time?

• Within the week

• Within 6 to 8 hours

• Within 24 hours

• When convenient

If an email has been sent to you and 10 other people together, replying to the entire group is not necessary.

• True

• False

What is a '.com' in a web address mean?

• Commercial

• Command

• Communication