Information Technology

Web 2.0 is

• website spoke to website visitors by providing information to the visitors

• website speak to the website visitors and allows the visitors speak back to website (UGC)

• three-way communication

The DMO analyzes the UGC already on the various websites and finds the sites where the information was posted and uses it to analyze and create new strategy

• mimetic strategy

• analytic strategy

• advertising strategy

DSS stand for

• Decision Support System

• Decision Support Service

• Digital Satellite System

Involves crisis resolution and a return to normality. Again IT can provide communication facilities, websites and mobile sites for the feedback.

• Prevention and planning

• Evaluation and feedback

• Strategic implementation

______ is typically funded by government and private-sector funds

• Regional Tourism Organization

• Visitor Information System

• Destination Management System

• Global Distribution System

There are a few qualities of technical merit dimension that have been stated, what are they?

i- Level of security and privacy

ii- Strategic implementation

iii- Responsiveness of the site

iv- Degree of trust

v- User Friendliness

• i,iii,v

• ii,iii,iv

• i,iii,iv

• ii,iii,iv

• All Above

Communication dimension refers to the interactive connection between the customer and the DMO. There are the example of communication dimension EXCEPT…

• Search Function

• Frequently Asked Questions

• Personalization

• Forum

Three main advantages of DMSs are….

i- facilitate the destination’s coordination and integrate with suppliers

ii- Overlaying The real world with digital

iii- Remove the need for intermediaries and increase revenues

iv- Ability to source and book travel products

v- Give destination more effective presence in the marketplace

• i,ii,iii

• ii,iii,iv

• i,iv,v

• i,iii,v

• iii,iv,v

Who is the stakeholders?

• Private industry

• government offices

• local residents

• All of the above

What is DMO stands for?

• Destination Manage Oriented

• Destination Magnetic Organisation

• Destination Management Oriented

• Destination Management Organisation