POL - Communication Quiz

Communication is important in criminal justice fields to

• Establish and maintain relationships

• Solve Problem

• Persuade others

• All the above

In order to effectively listen to the messenger, the receiver must focus on body language and the message being sent

• Maybe

• No Clue

• True

• False

Persons in LPSCS careers must effectively communicate with

• Co-workers

• The public

• Attorneys

• All of the above

In order for effective verbal communication to occur, the message must be clear and

• Understood

• Interpreted

• telepathed

• Concise

If the receiver has hearing loss, the messenger should do all except

• Shout

• Use body language

• Face the receiver

• Use short sentences

If the receiver has hearing loss, the messenger should chew gum while talking

• Yes

• No

• They should chew two gums

• Gum is good for you

Slang terminology should always be used in order for the public to understand the message being conveyed.

• Fo sur

• Nah

• True

• False

If the receiver has vision impairment, the messenger should NOT

• Move objects so the receiver can see them

• Describe what is happening

• Use touch

• Use good lighting

Written communication should have all EXCEPT the following:

• Correct punctuation

• Moderate speed of speech

• Correct spelling

• Correct grammar

If the receiver has trouble speaking, the messenger should consider

• Using Yes or No questions

• Allowing time to answer

• Repeating the answer for clarification

• All of the above