Essentials of IT Mock 3

What does LAN stand for?

• Local Area Network

• Linked Area Network

• Limited Area Network

• Logistical Area Network

Which of the following are functions of an operating system?

• Controlling Peripherals

• Controlling Data Storage

• Controlling the format for writing reports

• Controlling the allocation of the tasks to the processor

Patients book in at a medical practise using an interactive booking system.

Which of the following hardware devices would most likely be used?

• Printer

• Keyboard

• Microphone

• Touch screen

Which of the following tasks is Customer Relationship Management (CRM) software used for?

• Analysing Customer Information

• Distributing Customer Information

• Sending direct marketing letters to customers

• Informing third parties of customer information

Which of the following functions of utility software is used to prepare a hard drive for a clean installation of an operating system?

• Initialisation

• System Back up

• Defragmentation

• System Monitoring

Who is directly responsible for reporting a cracked computer screen?

• IT Technician

• Help Desk Operator

• Manager of a Department

• Individual using the equipment

Complete the following sentence.

It is necessary to use an anti-static wrist band when...

• Using a keyboard

• Cleaning the monitor

• Handling computer components

• An anti static mat is not available

What Topology is shown in the diagram?

• Bus

• Star

• Mesh

• Hybrid

New Technology has supported the production of artificial limbs.

What device would be used for this?

• 2S Printer

• 3D Printer

• Graph Plotter

• GPS Receiver

Which of the following shows how the use of online shopping has benefited online retailer?

(select three)

• 24/7 Trading

• Increased prices

• Access to global markets

• Increased customer base