Phlebotomy Chapter 2 Workbook Review Wolters

This organization establishes standards for the operation of hospitals and other health care facilities and services.

• American Hospital Association

• College of American Pathology

• National Accrediting Agency

• The Joint Commission

An agency that manages the federal health care programs of Medicare and Medicaid is the:

• CAP

• CLIA

• CLSI

• CMS

This is an early warning policy to help health care organizations identify unfavorable actions and take steps to prevent them.

• Quality indicators

• Sentinel events

• Six Sigma

• Threshold values

These measurable, objective guides are established to monitor all aspects of patient care;

• Indicators

• Outcomes

• Policies

• Procedures

Which manual describes the chemical, electrical, and radiation concerns for the laboratory?

• Infection control manual

• Procedure manual

• Safety manual

• Test catalog

One of the generic steps in risk management is

• assessment of test menus

• education of employees

• evaluation of medical records

• review of employee's records

Informed consent means that;

• a patient's medical records are available for review by all health care workers

• all consequences of a medical procedure have been given to the patient

• the patient received a book outlining all procedures and their consequences

• the patient's confidentiality has been breached during the assessment process

This national organization develops guidelines and sets standards for laboratory procedures

• CAP

• CLIAC

• CLSI

• NAACLS

A phlebotomist hired by a hospital as a temporary employee commits a neglignet acto for which the hospital is liable. This is an example of:

• assault and battery

• res ipsa loquitur

• respondeat superior

• standard of care

A phlebotomist collects a sample from a 16 year old patient without obtaining parental or gaurdian consent. The phlebotomist could be charged with which of the following?

• Assault and batter

• Invasion of privacy

• Statue of limitations

• Vicarious liabilty