3-2 Developing Leadership Skills

Hard skills can be learned and are related to a specific job.

• TRUE

• FALSE

Becoming an effective leader requires commitment, preparation and practice.

• TRUE

• FALSE

Managers are the only people in an organization who need to be leaders

• TRUE

• FALSE

Communication, teamwork, personal and proffessional networking, problem solving and critical thinking,

and professionalism are all examples of soft skills.

• TRUE

• FALSE

Important human relations skills include self-understanding, understanding others, and decision

making.

• TRUE

• FALSE

Personal characteristics can’t effect an employee’s job performance.

• TRUE

• FALSE

People develop their leadership qualities through…

• EXPERIENCE

• TRAINING

• PERSONAL DEVELOPMENT

• ALL OF THESE

Companies often prefer to hire employees who…

• Have already developed leadership characteristics and have leadership experience

• Knows nothing about management

• Knows little about management

• Shows promise of being an average manager

An important skill in human relations includes

• communicating

• decision making

• developing job satisfaction

• The ability to fire employees

Getting people to work well together to accomplish the same goals is called

• Team building

• Human relations

• Hard skills

• Soft skills