Communication Chapter 5 PRACT A & E

Body language involves just speaking with your mouth

• True

• False

The best way to define communication is the sending of a message and the receiving of that message whether the message is understood or not.

• True

• False

Facial expression generally communicate thoughts and emotions quite accurately.

• True

• False

Credibility means

• controlling and manipulating others

• believability, trustworthiness

• being self centered

Verbal communication only involves the words that one says, it never involves taking in the tone and pace of the message

• True

• False

Friends who do not respect each other's confidentiality

• can usually remain friends for al long time

• don't like hearing secrets

• begin to distrust each other

Communication only involves speaking and not listening

• True

• False

Good communication involves both verbal and non-verbal elements

• True

• False

Everyone communicates in the exact same way or manner despite being from different cultures

• True

• False

A broad, vague, all encompassing statement

• non verbal communication

• verbal communication

• generalization

• compromise