SERVICE STRUCTURE
Quiz
•
Fun, English, Life Skills
•
1st Grade - Professional Development
•
Easy
kaoru yie
Used 2+ times
FREE Resource
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6 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is the 5 phases of service sequence in creating excellent dining experience?
Guest Service Sequence
Steps of Service
Guest First Cycle
Service Structure
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Hospitality Factor compose 5 except:
Talk to me
Thank me
Smile at me
Suggest to me
Remember me
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
"Enjoy your meal" in spanish is (?)
Arrividercci
Hasta pronto
Buen Provecho
Que Tenga un Buendia
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Assist the guest by pulling out the chair in what ways?
back and forth
sideways
backways
frontways
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Upon sitting, use _ _ _ _ category when introducing menu to the guest
Menu
Food
Drink
Lunch
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Always serve _ _ _ _ for dishes with clams, mussels, shells and oysters for a+ service
Appetizer plate
Serving Spoon
Serving Bowl
Dinner knife
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