SERVICE STRUCTURE

It is the 5 phases of service sequence in creating excellent dining experience?

• Guest Service Sequence

• Steps of Service

• Guest First Cycle

• Service Structure

Hospitality Factor compose 5 except:

• Talk to me

• Thank me

• Smile at me

• Suggest to me

• Remember me

"Enjoy your meal" in spanish is (?)

• Arrividercci

• Hasta pronto

• Buen Provecho

• Que Tenga un Buendia

Assist the guest by pulling out the chair in what ways?

• back and forth

• sideways

• backways

• frontways

Upon sitting, use _ _ _ _ category when introducing menu to the guest

• Menu

• Food

• Drink

• Lunch

Always serve _ _ _ _ for dishes with clams, mussels, shells and oysters for a+ service

• Appetizer plate

• Serving Spoon

• Serving Bowl

• Dinner knife