SPCH 1318 014 Chapter 11 Quiz

McKinnley really hates it when his wife smokes. Smoking is a __________ for McKinnley.

• stimulus

• power issue

• social allergen

• reformed habit

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.3

For the most part, online conflict results when people __________.

• violate the rules of politeness

• are emotionally unstable

• want to take the relationship to the next level

• experience ineffective leadership

Tags

CCSS.RL.8.3

CCSS.RL.2.6

Some studies have suggested that women tend to be conflict __________, whereas men tend to be conflict __________.

• avoiders; instigators

• thinkers; feelers

• instigators; avoiders

• feelers; thinkers

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.9

Which of the following conflict resolution strategies considers both your needs and the other person's needs and has an "I win, you win" outcome?

• accommodation

• collaboration

• competition

• avoidance

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.3

As you argue with your friend, you discuss the obvious problem and also try to determine the underlying issues. This illustrates which stage of conflict management?

• evaluating goals

• examining possible solutions

• identifying goals

• defining the conflict

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.3

After a conflict has been resolved, it is important to __________.

• learn from the conflict and your management of it

• remember if your partner uses unfair fight strategies

• make it up to your partner every time you lapse from the agreed upon solution

• put it completely behind you

Tags

CCSS.RI.11-12.5

CCSS.RI.6.5

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.5

Kelli often makes fun of her cousin because he was born with a birth defect. This is an example of __________.

• a face-enhancing strategy

• beltlining

• being provisionalistic

• the blame effect

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.3

Mildred wants to spend money on a new washing machine, but Milton wants to use the money for a new lawn mower. They reach a compromise and decide to buy a used washing machine and a used lawn mower. This is an example of a(n) __________ solution.

• win-win

• backhanded

• win-lose

• indirect

Tags

CCSS.RL.8.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.9-10.3

CCSS.RL.11-12.8

__________ is when we refuse to discuss a conflict or to listen to the other person’s argument.

• steamrolling

• gunnysacking

• nonegotiation

• under-negotiation

__________ communicate that the other person is inadequate or somehow second-class.

• Superiority messages

• Transitory messages

• Provisionalist attitudes

• Certainty statements