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Workplace Communications Exam

Authored by Jayne Gibbs

Business

9th - 12th Grade

Used 78+ times

Workplace Communications Exam
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55 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The communication process has five components: the sender, the message, the receiver, the feedback, and the

channel.

True

False

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Gestures, facial expressions, and posture are examples of nonverbal symbols.

True

False

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The social setting is not a factor of the message environment.

True

False

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Restating the main points is a good way to check your understanding of a message.

True

False

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The same reading speed should be used for scanning and for careful reading.

True

False

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

All business messages should promote goodwill.

True

False

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

In a modified block style letter, all lines begin at the left margin.

True

False

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