VA - 2.01

Which is a presurgery instruction that should be given to a client when scheduling a surgery appointment?

• Give the animal free access to water up to 4 hours before surgery.

• Bring any medications currently prescribed.

It is important for clients to cancel appointments within:

• 48 hours

• 24 hours

Which is an emergency appointment?

• Prescription refill

• Hit by car

What is the most common type of appointment schedule used in veterinary hospitals?

• Wave schedule

• Flow schedule

Appointment cards are used to:

• serve as a written reminder for the client.

• remind the client of how much they owe.

Which type of appointment scheduling allows a veterinarian to see a total number of patients within a set amount of time?

• Wave

• Flow

Which type of appointment scheduling is based on every patient being seen at a specific time or interval?

• Wave

• Flow

Which is most important for a veterinarian who offers the convenience of travelling to the animal's home?

• Include extra forms with medical records in case there is an unexpected problem

• Include records for all animals in the home for care of unscheduled pets

Which appointment type is least suited for a drop-off appointment?

• Surgery

• Emergencies

Surgical appointments are typically kept:

• scheduled in a separate book.

• with the schedule of physical exams.