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Admin Med Asst link 5

Authored by Chris Walker

University

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Admin Med Asst link 5
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30 questions

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1.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

Select the tasks which should be completed before opening the medical office each day?

Turn on lights

Do not adjust the alarm system settings

Listen to waiting voicemails

Turn on equipment needed during the day

Print a list of scheduled patients for the day

2.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

A patient calls and needs to cancel their appointment for tomorrow. What do you need to do?

Record the appointment for a different date and time.

Tell the patient you will cancel the current appointment, but the patient must call back and request a new appointment date.

Make sure the original appointment is deleted from the schedule

Tell the patient any rescheduled appointments are only seen at 9 a.m. the following Tuesday

3.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

A packing slip

is a paper listing the merchandise which has been included in the box.

is a paper listing the items ordered, shipped and the amount owed for the shipment.

is a paper listing the ordered items which are not in stock and will be shipped at a later time.

4.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Scheduling weekly appointments for the same day of the week at the same time is best for patients who

Scheduling weekly appointments is not a good practice.

do not want to schedule a routine appointment.

need a single chest x-ray.

need a series of appointments.

5.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

Select the options which are true about no-show or failed appointments.

The no-show patient must be billed the mandated $50 charge for missing their appointment.

The cancellation or no-show of the appointment should be recorded in the the patient's record.

The documentation of the failed appointment may be needed for legal purposes.

Prepare the dismissal of the patient from care on the third missed appointment.

6.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

The medical office is open from 7 a.m. to 7 p.m. and patients can arrive anytime to see a provider. This type of appointment scheduling is

stream scheduling

modified wave scheduling

wave scheduling

double booking scheduling

open hours scheduling

7.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Dr. Jones, a dermatologist, sees patients who need skin tag removal every Thursday afternoon. Dr. Jones is using

stream scheduling.

modified wave scheduling.

wave scheduling.

grouped procedures scheduling.

open hours scheduling.

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