Review Part 2

What is the first step in The Six Steps for Conflict Resolution?

• Define the disagreement.

• Agree on the best way to resolve the conflict.

• Establish a common goal for both parties.

• Discuss ways to meet the goal.

Communication being expressed in language, spoken or written

• Nonverbal Communication

• Verbal Communication

What is the first step in The Six Steps for Conflict Resolution?

• Establish a common goal for both parties.

• Define the disagreement

• Discuss ways to meet the goal.

• Agree on the best way to resolve the conflict.

What is Mediation?

• Being peaceful

• Having trouble with thoughts and ideas

• A third person helping a conflict

• Causing trouble

___________ is something that we desire but that is not essential to survival

• Extra

• Want

• Survive

• Luxury

Which of the following is not a leadership style?

• Intelligent

• democratic

• Laissez Faire

• Authoritarian

Skills that can help students learn how to state their needs, negotiate, and collaborate.

• conflict resolution

• at risk

• zero tolerance

• mediation

Why do we work in Teams?

• To learn from each other Teams

• Teamwork helps develop interpersonal skills

• can be more effective than individuals when working on complex projects

• All the above

. _________________, _______________, and ______________ are Soft Skills for workplace success.

Tardy,

• Taardy, no show and Attitude

• Networking travelling and flying

• making personal phone calls

• Communication, Professionalism and Teamwork

Supreme Court case where the court ruled that racial segregation of schools violated the Constitution, segregated schools were unequal.

• Desegregation

• Brown v. Board of Education

• Lau v. Nichols

• Civil Rights Act