FT Online Assessment US 101

FT Online Assessment US 101

Professional Development

25 Qs

quiz-placeholder

Similar activities

Jb regalado

Jb regalado

Professional Development

20 Qs

FT Online Assessment

FT Online Assessment

Professional Development

25 Qs

SODA

SODA

Professional Development

20 Qs

Amor y Amistad StanleyBlack&Decker - Teleperformance

Amor y Amistad StanleyBlack&Decker - Teleperformance

Professional Development

30 Qs

Traditional dishes

Traditional dishes

10th Grade - Professional Development

20 Qs

Intercultural Competence test

Intercultural Competence test

University - Professional Development

20 Qs

Gemstones - Part One: The Big Three

Gemstones - Part One: The Big Three

Professional Development

20 Qs

FT Online Assessment US 101

FT Online Assessment US 101

Professional Development

25 Qs

FT Online Assessment US 101

FT Online Assessment US 101

Assessment

Quiz

Professional Development

Medium

Created by

Damsel Alivar

Used 322+ times

FREE Resource

25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Teleperformance DNA is based on:

Welcome, Rapport, Listening, Resolve, Amaze

Welcome, Listen, Engage, Respond, Amaze

Welcome, Listen, Engage, Resolve, Amaze

Welcome, Listen, Respond, Engage, Amaze

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Every employee entering the production floor must have the following:

• A Teleperformance picture badge that belongs to that individual, hanging around their neck.

• All Visitors, regardless of position, place or rank, must be wearing a Teleperformance Visitor badge hanging around their neck when entering Teleperformance sites.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Only the pc, monitor, headset, mouse/mouse pad, phone unit, purse and bag are allowed at the workstation.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the state of Sacramento?

Kings

California

Colorado

Texas

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many states are there in USA ?

50

52

54

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are the components of a NATURAL RESPONSE? (Answer all that applies)

Be Positive

Apology

Empathy

Reassurance/Assurance

Acknowledgement Statement

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Americans value time. For them, time is money. Based on our discussion, what American value is this?

Equality

Speed

Self-reliance

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?