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Hilton

Authored by Maureen Baja

KG

Used 9+ times

Hilton
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12 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the Hilton Mission?

To fill the earth with the light and warmth of hospitality - by delivering exceptional experiences - every hotel, every Guest, every time.

We are passionate about delivering exceptional Guest experiences.

To be the most hospitable company in the world - by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our Communities.

We are leaders in our industry and in our Communities.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Who is the founder of Hilton Hotels?

Hilton Conrad

Hampton Hilton

Conrad Hilton Sr.

Conrad Hilton

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

All are focused hotel except one:

Hampton Inn

Embassy Suites

Homewood Suites

Hilton Garden INN

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

WHAT TOOL WILL YOU USE TO CHECK FOR HOTEL'S INFORMATION?

Gem

ResMax

ResSmart

Infoweb

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

WHAT DOES GEM STANDS FOR?

GUEST EXPERIENCE MANAGER

GUEST ENGAGAMENT MATTER

GUEST ENGAGEMENT MANAGER

GUEST EXPERIENCE MATTER

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A UNIQUE CODE FOR EVERY HILTON HOTEL

HOTEL CODE

GEM CODE

PROPERTY CODE

LOCAL CODE

7.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

PROVIDE APPROPRIATE REBUTTAL OF THE FOLLOWING SCENARIO:


"I'LL GO AHEAD AND CHECK WITH MY HUSBAND BECAUSE I WILL BE USING HIS CARD"

GUARANTEE AND CANCELLATION POLICY

SCARCITY

HILTON HONORS

PACKAGE

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