CLT Module 3 - Order Processing

Two logistics students, Mark and Sarah, are discussing order processing in logistics facilities. Mark says that order picking is the most costly activity in most warehouses. Sarah says that JIT practices have made order picking activities easier to manage because smaller orders are required more frequently. Which one is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

How can companies simplify pick tasks?

• Use carousels

• Simplify pick route

• Automation

• All of the above

Which term describes the process in which individually separate but related items are grouped, packaged and supplied together as one unit?

• Dispatching

• Kitting

• Marshaling

• Staging

Order picker instructions can be a paper document, a label or a lighted display.

• True

• False

Two logistics students, Mark and Sarah, are discussing order processing systems. Mark says that when using the zone system each picker only picks items from their zones. Sarah says that the multi-order system is the same as the zone system except that instead of handling only one order a time, multiple orders are processed together. Which one is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

What is another term for marshaling?

• Receiving

• Kitting

• Staging

• Order picking

Which term refers to a picker assembling all the items for a group of orders?

• Single order pick

• Zone pick

• Batch pick

• Pick by line

An advantage of manual or visual scanning for order accuracy is that it requires less training than many automated systems.

• True

• False

A zone pick system has pickers pick only those items that are in their zone.

• True

• False

Which of the following refers to a specific SKU?

• Item

• Line

• Order

• Order picker