QUIZ MLBB v9

An obstacle or interference in a communication process is called?

• Hindrance

• Impediment

• Barrier

• Handicap

Negative bias towards another individual for any reason that interferes with communication is more known as:

• Prejudice

• Hate

• Appropriation

• Judgement

When communicating verbally, the way in which the words are spoken is more important than the choice of vocabulary.

• True

• False

In __ Katzenbach and Smith defines a work team as follows: “A team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable.”

• Two-Way Communication

• Wisdom of Teams

• Effective Communication

• Communication among People

An effective work team relies on the participation of all members. One member is responsible for the outcome of the work team and as such, must shoulder the leadership and decision making processes of the team.

• True

• False

During what phase of team development, does the storm begin to pass, and the work team begins to act and function like a true team.

• Performing

• Norming

• Storming

• Forming

There are times when a team member leaves the team, thereby affecting the dynamics and productivity of the team. The loss of certain key players and the skills that they had contributed typically leads to a re-assessment of roles and responsibilities. The work team may regress to an earlier stage of team development while the work team re-establishes itself.

• Reshuffling

• Replacement

• Adjourning

• Redistribution

Communication is a two-way process that occurs through speaking, writing, listening and observing as individuals share ideas, thoughts and feelings.

• True

• False

It is the responsibility of the receiver to make sure that the sender gets the message and that the message received is the one that was sent.

• True

• False

Bonus

• Happy

• New

• Year

• 2020