Basic communication skills

Basic communication skills

KG - University

12 Qs

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Basic communication skills

Basic communication skills

Assessment

Quiz

KG - University

Practice Problem

Medium

Created by

Ahnaf Akram

Used 35+ times

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12 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of these is a communication skills?

Saying same thing over and over

Saying why you believe something

Saying what people want to hear.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What body language shows you are listening?

Turning away from the speaker

Nodding and making eye contact

Looking out of the window

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which is the positive body language to use when speaking?

Fold your arms or cross your legs

Stand behind a lectern and keep your body hidden

keep arms open and use open gestures

Dont make eye contact

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

You are giving someone verbal feedback about some work they have completed that isnt up to standard:what should you do

Point out everything that they did wrong

Base your feedback on what you have heard from others

Criticise them for their poor work

Suggest where improvement can be made and agree on a plan

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You diagree with someone has said:how should you react?

Stick with your one sided view on the situation

Get emotionally involved and have a heated discussion

Ask question to learn more about their opinion

Be unreasonable and refuse to listen

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is the best way to ask a question?

Only offer a yes/no response

ask something that you wouldnt want to answer yourself

Use leading words to suggest the response you require

Use open questions that encourage a full response

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following will not help you to be more persuasive?

Talk about your own interest and goals

Mirror body languange and tone

Use words that the other person agrees with

Make your aims appear to put the other person at an advantage

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