A+ Network Troubleshooting

Your company has recently purchased a new wireless printer and has asked you to configure it in the office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page?

• You didn't enable DHCP on your workstation

• You connected the printer to the guest network instead of the corporate wireless network

• You forgot to configure your workstation as a print server

• You didn't configure the printer to use Internet Printing Protocol (IPP)

Jason has just returned to his office after vacation has is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company's local intranet server, which he is able to connect to without any issues. Next, he pings the IP address for diontraining.com and get a successful connection. Finally, he tries to ping diontraining.com by its domain name then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue?

• ipconfig /flushdns

• ipconfig /all

• ipconfig /renew

• ipconfig /release

You have connected your laptop to the network using a CAT 5e cable but received an IP address of 169.254.13.52 and cannot connect to www.DionTraining.com. What is most likely the cause of this issue?

• Failed DNS resolution

• Poisoned ARP cache

• Duplicate IP address

• DHCP failure

Josie from Human Resources was just issued a new laptop from the company. When she plugs the laptop into the network’s wall jack and turns it on, she receives an error message. She calls the service desk to report that error message being displayed states, “There is an IP address conflict with another system on the network.” You are working as a field service technician and have been asked to resolve this error. What should you do?

• ​Configure the laptop’s network connection to use DHCP instead of a static IP

• Replace the wired network adapter on the laptop since it is faulty

• ​Disable the wired network adapter and require the laptop to use the wireless network adapter instead

• ​Choose a new IP address and statically assign it to the laptop

You are troubleshooting an issue with multiple workstations that are having network connectivity issues. The network also has two servers that are connected to the network, but they are not having any connectivity issues. You look at the network configuration of the two servers and notice they are using static IP addresses. Based on what you know so far, what is most likely the cause of the workstation's network connectivity issue?

• ​The wireless network adapter for each workstation was accidentally disabled ​

• The workstations are most likely configured to use dynamically assigned IP addresses and the DHCP is not working properly

• The internet connection for the network is down

• The network's router is currently down

Jason's cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop which is connected to his cellphone over its wireless hotspot,the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results?

​

Explanation

• The smartphone's RFID signal is low

• ​ ​The wireless hotspot feature is throttling the cellular connection speed

• ​The SSID for the wireless hotspot is not being broadcast

• The laptop is out of range of the smartphone's hotspot

You attempt to log on to a Windows workstation and an error message pops up which says there is a duplicate IP address detected on the network. You restart the workstation, but when you attempt to log in again the same error is displayed. Which of the following is MOST likely causing this error message to occur?

• ​Both wireless and wired connections are enabled on the workstation

• A static address has been configured on the workstation

• ​You are logged into another workstation at the same time ​

• The workstation was recently moved from another location