OPP
Quiz
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Education
•
University
•
Practice Problem
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Hard
Maja Vukmirovic
Used 15+ times
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15 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
U prijam i evidenciju gostiju spadaju
recepcionar
žurnalist
dopisničar
fakturist
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Osoba koja prima nove goste, ispisuje i predaje hotelsku iskaznicu te upisuje goste u knjigu domaćih ili stranih gostiju je:
recepcionar
zamjenik voditelja recepcije
voditelj recepcije
žurnalist
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
osoba koja vodi hotelski dnevnik na temelju odgovarajuće dokumentacije naziva se
recepcionar
dopisnik
informator
hotelski žurnalist
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Osoba koja obavlja poslove korespondencije s gostima i putničkim agencijama, te odgovara najkasnije u roku od 24 sata naziva se
telefonist
informator
dopisnik
referent za rezervacije
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Koja je zadaća informatora?
prima pismene i usmene rezervacije
upoznaje goste s važnim događanjima
raspolaže voznim redovima vlakova, autobusa, zrakopolova
prima i šalje e-mailove
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kome je podčinjen kontrolor recepcijskog poslovanja?
voditelju recepcije
recepcionaru
direktoru hotela
hotelskom žurnalistu
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kako se naziva dokument u koji recepcionar upisuje datum i dolazak gosta i broj sobe?
hotelska iskaznica
recepcijski list
hotelski dnevnik
hotelski račun
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