
Sales Process Cycle
Authored by Caesar Caramanico
Business
9th - 12th Grade
Used 1K+ times

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23 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The purpose and goal of selling is to help customers make ________ buying decisions.
unhappy
satisfying
big
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How many steps are there in the selling process?
5
8
9
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Determining the needs of the customer is when you are:
putting them in a category
learning what the customer is looking for
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Educating the customer about the features and benefits is:
showing off your knowledge
determining needs of the customer
presenting the value
none of the above
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Personal selling is any form of direct contact between the sales person and the customer.
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Build relationship
Gather information
Apply judgement
Evaluate
What step is missing?
Search information
Relaxing the customer
Present Value
Understanding what they want
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
"Good morning, welcome to Target". What type of sales approach is this?
Service approach
Greeting approach
Merchandising approach
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