2 ADMIN 201

A sales user at Universal Container has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the stage change?

Choose 2 answers

• Sales quota

• Account rating

• Forecast category

• Probability

Universal Container is using a private sharing model. The U.S. sales director needs full access to all records owned by the U.S. sales representatives. How can this be accomplished?

• Define a role hierarchy where the U.S sales director rolls up to the CEO

• Define a role hierarchy where the U.S. sales representatives roll up to the sales director

• Give the U.S. sales director read/write/edit/delete object permission on the profile

• Place the U.S. sales director in a queue with the U.S. sales representatives

A system admin at Universal Container needs to mass update the lead source on a number of opportunity records. How can this be accomplished?

Choose 2 answers.

• Export opportunities and update using the data loader

• Export opportunities and update using the import wizard

• Create a list view for opportunities and update using inline editing

• Use the similar opportunities to update the opportunities

A user at Universal Container reports an error message when attempting to log in. The admin checks the user’s login history, but there is no record of the attempted login. What could be the cause of this issue?

• The user is attempting to login with the wrong password

• The user is attempting to login outside of the profile ip login range

• The user is attempting to login with the wrong username

• The user is attempting to login outside of the profile login hours

What is the maximum number of records that return in a report without exporting the results?

• 65000

• 30000

• 2000

• 1000

Using the following hierarchy, if a sharing rule exists granting operations person read/write access to sales management on the account object, what access does operations management have to sales management's accounts?

Default access for the account object is public read only.

Executive management

sales management

sales person

operations management

operations person

• None

• Read only

• Read/write

• Read/write/transfer

Universal Containers sells through many different reseller networks. Each reseller’s deals are tracked on separate opportunities. The sales manager is concerned that the pipeline report is not accurate due to the multiple opportunities for the same end customer. How should the sales process be modified to ensure opportunities are not double- counted in the pipeline?

• create one opportunity and use the competitors related list to track the different resellers

• change the forecast category to omitted on the duplicate opportunities

• enable duplicate management to prevent the creation of the duplicate opportunities

• change the amount of the duplicate opportunities to zero

Universal Containers wants to create a field to store credit card numbers and needs to make sure the information is protected. Which two actions allow the system administrator to provide enhanced security for this field? Choose 2 answers

• use different record types for users

• update field-level security settings

• configure different page layouts for users

• create an encrypted text field

Support users at AW Computing can view, create, and edit accounts. However, the management team does not want support users to delete accounts in the organization. How can an administrator meet this requirement?

• Create a custom profile that has the View All permissions enabled for the account object and assign the custom profile to support users.

• Assign the Standard User profile to support users.

• Assign the Read Only profile to support users.

• Create a custom profile that has the Delete permission disabled for the account object and assign the custom profile to support users.

Which statement about custom summary formulas in reports is true?

**Select 2 answers**

• Reports can be grouped by a customs summary formula result.

• Custom summary formulas can reference a formula field within a report.

• Custom summary formulas can reference another customer summary formula.

• Custom summary formulas can be used in a report built from a custom report type.