Listening 101

What is a situation that calls for using your active listening skills?

• During morning announcements
• Watching TV
• Listening to Taylor Swift's new CD
• When a teacher explains the homework assignment 

Tags

CCSS.L.1.6

CCSS.L.3.6

CCSS.L.4.6

CCSS.L.K.5A

Which work situation would require active listening? 

• Your boss tells you to check the new schedule on your way out. 
• You are assigned to work in the customer service department. 
• While stocking shelves, you hear Austin and Nate talking about their weekend. 
• You are assigned to bag groceries for the shift. 

Tags

CCSS.L.1.6

CCSS.L.3.6

The listening process involves the following steps EXCEPT:

• hearing

• focusing attention

• understanding

• reflecting

Casual listening takes place in a social setting, such as:

• following directions in class

• talking to friends at lunch

• participating in a job interview

• participating in a meeting

We will often listen to others in order to do the following EXCEPT:

• to give our personal opinion

• to understand information

• to understand the feelings of others

• to show our interests in others

Bubba needs to practice good listening skills at work in order to

• get a raise

• ensure that he will not have to redo a task

• impress his friends

This is an example of:

• argumentation

• active listening

• casual listening

• persuading

This is an example of:

• argumentation

• active listening

• casual listening

• persuading

One poor listening habit is failing to notice

• the response of other listeners

• the number and characteristics of other listeners

• the speaker's facial expression

• the speaker's attire (dress)

Casual listening is sometimes called:

• observing

• hearing

• inactive listening

• passive listening