Chapter 3 Hospitality

Three countries that played an important role in the early days of the hospitality industry are the United States, Egypt, and Greece

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stagecoach routes led to the development of inns for eating while the horses were exchanged

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the first hotel built in the world was in rome

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grand hotels offer fewer features than other hotels

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motels are a contribution to the hospitality industry made by the united states

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hospitality choices declined with the introduction of jet airline service

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one of the challenges of the hospitality industry today is to deliver consistent service

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the americans with disabilities act requires that public buildings be accessible by a person with a disability

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unstable political conditions have little or no affect on the hospitality industry

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trends help hospitality managers decide which services to offer

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