Hearing v. Listening

Hearing is a natural sense that allows you to detect sound. Listening is when you make the effort to pay attention to someone's words and sentences.

• True

• False

Hearing is passive and basically out of your control.

• True

• False

Most people recognize that hearing and listening are two different things.

• True

• False

Listening is a __________ act that requires you to make sense of the sounds you hear.

• voluntary

• involuntary

• passive

• continuous

Hearing is temporary, while listening is continuous.

• True

• False

Listening is a conscious act which makes it psychological.

• True

• False

Listening is a ________________________.

• skill you are born with

• a passive act

• a learned skill

• skill developed over time

Listening is important, because if you hear what someone says, but you don’t listen you_______________,

• can never develop listening skills

• you are more likely to make a mistake

• you are more likely to misunderstand what the person is saying

• you can always make up for not listening later

In all relationships, communicating is not so much about what you say, but what your listeners hear.

• True

• False

Saying one thing when we mean another is a form of _________________________.

• passive agressive behavior

• agressive

• non-verbal communication

• body language