Quality quiz

Quality is a structured approach to

• Reducing process variability

• Increasing customer satisfaction

• Lowering Defects

• Improving Processes

• All of the above

Which document provides a framework and objective for an improvement project.

• Goal Statement

• Business Case

• Problem Statement

• Project Charter

• Project Scope

Which graph helps to identify and prioritize problems to be solved

• Control Chart

• Histogram Chart

• Fish Bone Chart

• Pareto Chart

What kaizen is focusing on?

• Controling the process

• Continuous Improvement

• Need identification

• Critical to quality measurement

The objective of Lean is.?

• Defect removal

• Removing waste

• Overtime reduction

• Rework reduction

What TQM stands for.?

• Total Quantity Management

• Total Quality Management

• Total Queue Management

• Total Query Management

To minimize waste through the application of Lean Principles we do which of the following?

• Organize tools and raw materials

• Keep the work area clean and organized

• Maintain a proper volume of inventory at hand

• All of the Above

In Process Map what is NVA stands for _____.

• Non-value add

• No violation allowed

• Non-value actions

• Next vehicle action

SIPOC stands for Suppliers, Inputs, _____, Output and Customers.

• Production

• Process

• Products

• Presentation

What PDCA stands for.?

• Plan, Do, Control, Act

• Process, Do, Check, Act

• Plan, Do, Check, Act

• Progress, Do, Control, Act