Workplace Skills

Maintaining punctual and consistent attendance is an example of

• Integrity
• Teamwork
• Positive Work Ethic
• Self-Representation

Contributing to the success of the team is an example of

• Integrity
• Teamwork
• Positive Work Ethic
• Self-Representation

Working in a respectful and friendly manner with all customers and coworkers, regardless of national origin, race, appearance, religion, gender, disability or age is an example of

• Conflict-resolution
• Diversity Awareness
• Creativity & Resourcefullness
• Integrity

Negotiating diplomatic solutions to interpersonal conflicts in the workplace is an example of

• Conflict-resolution
• Diversity Awareness
• Creativity & Resourcefullness
• Integrity

Communicating effectively with customers and fellow coworkers is an example of

• Healthy Behaviors
• Reading & Writing Skills
• Critical-Thinking Skills
• Speaking and Listening Skills

Interpreting workplace documents is an example of

• Healthy Behaviors
• Reading & Writing Skills
• Critical-Thinking Skills
• Speaking and Listening Skills

Using a logical approach to make decisions and solve problems is an example of

• Healthy Behaviors
• Reading & Writing Skills
• Critical-Thinking Skills
• Speaking and Listening Skills

Working with equipment and software specific to your job is an example of

• Job-specific mathematics skills
• Information technology skills
• Customer-service skills
• Proficiency with technologies

Which of the following is NOT a possible cause of conflict at work?

• gossip

• jealousy

• courtesy

• misunderstandings

Part of having a good work ethic is to seek help from.....

• co-workers and supervisors at work

• classmates and teachers at school

• family and friends at home

• all of the above