Being polite at the hotel

Who are they?

• Family

• A receptionist and guests

• Friends at a party

Tags

CCSS.RI.11-12.2

CCSS.RI.9-10.1

CCSS.RL.11-12.1

CCSS.RL.9-10.1

CCSS.RL.8.1

Where are they?

• At a hotel reception.

• At a party.

• At a restaurant.

Tags

CCSS.RI.11-12.2

CCSS.RI.9-10.1

CCSS.RL.11-12.1

CCSS.RL.9-10.1

CCSS.RI.8.1

What type of language do they use?

• High formal

• Neutral and polite

• Colloquial

Tags

CCSS.RL.11-12.4

CCSS.RL.6.4

CCSS.RL.7.4

CCSS.RL.8.4

CCSS.RL.9-10.4

What sounds more polite and appropriate? (more than one option is possible).

• Good morning. How can I help you?

• Good morning. May I help you?

• Good morning. What do you want?

Tags

CCSS.L.1.6

CCSS.L.3.6

What sounds more polite and appropriate?

• I want a room, please.

• Give me a room, please.

• I'd like a room, please.

Tags

CCSS.L.1.6

CCSS.L.3.6

Single or double?

• We want a double room.

• We'd prefer a double room.

• Make it a double room.

Tags

CCSS.L.3.1G

What sounds more polite and appropriate?

• Can I see your passport, please?

• Show me your passport, please.

• Passport, please.

Tags

CCSS.L.1.6

CCSS.L.3.6

Is breakfast included?

• No.

• No, it's not.

• No, I'm afraid not.

• Absolutely not.

Tags

CCSS.L.1.6

CCSS.L.3.6

What sounds more polite and appropriate to this question "How would you like to pay, by cash or by card"?

• By card. Would you like me to pay now?

• By card. Do I have to pay now?

Tags

CCSS.L.1.6

CCSS.L.3.6

What sounds more polite and appropriate? (more than one option is possible)

• Give me an alarm call at 6.30 tomorrow morning, please.

• Can I have an alarm call at 6.30 tomorrow morning, please?

• Could I have an alarm call at 6.30 tomorrow morning, please?

• I need an alarm call at 6.30 tomorrow morning.

Tags

CCSS.L.1.6

CCSS.L.3.6