Silver Care (Bedridden patient-Part 1)

1. Below are true for the process of hospital bed inquiry, except?

• Ask customer whether they want to rent or buy

• Check if customer have any other bedridden issues

• Give your outlet to the customer

• Ask customer’s phone number

How much deposit customer must pay for hospital bed rental?

• 300

• 150

• 400

• 800

How much is hospital bed rental fee per month?

• 100

• 150

• 200

• 50

Why is the folded mattress not for rent?

• Because the mattress is cheap

• Because of hygiene issue

• Because no place to keep

Below are the questions we can ask the customer based on “head to toe” method, except?

• is he/she on tube feeding?

• Does he/she have difficulty in breathing?

• Does he/she have bedsore?

• Can he/she open his eyes?

What can we recommend if customer has bedsore?

• Hand sanitizer

• Ripple mattress

• Tiger milk mushroom

• OCA water pillow

We can suggest the below items if customer have difficulty in breathing, except?

• Oximeter

• Oxygen Tank

• Ventolin Pump

• Oxygen Concentrator

We can use the method below to check whether the patient having protein insufficiency?

• Mifflin-st jeor

• “Yubi-wakka”

• Harris benedict

• Kon-Mari method

What supplement we can suggest to customer if the patient has low protein intake?

• Metabolic Otein

• Bonvital

• Beta-Oat

• Omega 3

Below are the reasons why customer must rent oxygen tank together with oxygen concentrator, except?

• Use oxygen tank during electric breakout

• Use oxygen tank if oxygen concentrator has machine error

• Use oxygen tank at night as oxygen concentrator can only be use during day time

• If customer need more than 5L/min oxygen supply