
Chapter 13 - Initiating the Sale
Authored by LaQuinta Beavers
Life Skills
12th Grade
Used 5+ times

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17 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Locating potential customers without checking leads
cold canvassing
greeting approach
selling point
Feature-benefit selling
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A part pf sales training that allows you to gain insight from more experienced salespeople
listening
shadow
service approach
merchandise approach method
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
you should learn what the retail customer is looking for in a product or service immediately after the approach
rational motive
determine needs
service approach
open-ended questions
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The retail sales approach that focuses on the product, this is the most effective approach in retail sales
service approach
open-ended questions
merchandise approach method
determine needs
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This approach will take place in the customer's place of business, also it's easier to engage the customer with this type of sales...
service approach
organizational
rational motive
determine needs
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sales decision based on dependability of the product (a logical reason for making a purchase)
determine needs
service approach
organizational
rational motive
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A product feature that benefits the customer
service approach
selling point
cold canvassing
greeting approach
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