MSSC Quality - Final Practice Quiz

A Pareto chart is used in

• PLAN

• DO

• CHECK

• ACT

When products are checked throughout the production process this is called

• Quality Circles
• Quality Management
• Quality Control

Of the costs associated with quality which is the most costly?

• External failure cost

• Internal failure cost

• Appraisal cost

• Prevention cost

Quality has costs associated with achieving the customer's demands. Which cost is associated with people?

• External failure cost

• Internal failure cost

• Appraisal cost

• Prevention cost

What is it called to inspect only a random selection of a batch of products?

• Acceptance sampling

• Random selection

• Batch inspection

• Inspection

Which of the following is NOT true for a nonconforming critical single point failure product?

• The product should be tagged as nonconforming

• The product should be isolated from other product

• The product should be placed into service as soon as possible

• The product should be evaluated by trained personnel only

Which of the following is NOT an objective of a quality audit?

• To determine whether the quality system

  meets its objectives

• Verify that the quality system continues to

  meet customer requirements

• To assure that products are safe

• To determine quality standards

The following are all factors to be considered for an inspection sampling plan except...

• Cost of inspection

• Governmental quality system regulations

• Previous quality history

• Process capability

Corrective actions to a manufacturing

process...

• Should be communicated to the operator on the next

  shift

• Should be implemented by the operator as soon as

  possible

• Should be only implemented after an audit

• Should be documented and incorporated into SOPs

Which of the following is the lowest overall cost?

• Waiting for customer complaints

• Reworking nonconforming products

• Fixing production process defects as they are found

• Implementing a quality control program