CIW IBA Assessment

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to take next?

• Turn off your computer and reboot from a known, clean system disk.

• Use nouns instead of verbs for keywords

• Tagging

• E-mail address, SMTP, POP3, user name and password

You just received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-mail message?

• Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

• Send a text message with the hotel information to the mobile phone of each traveler.

• Cost of the project will increase.

• Offending a recipient who receives the joke as a result from further forwarding

Which of the following strategies is recommended when conducting keyword searches?

• Tagging

• Use nouns instead of verbs for keywords

• File attachments with an .exe extension may contain malicious code.

• Enforce non-repudiation

Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of music preferences, including favorite songs. The music service then suggests additional songs she might enjoy. The music provider is an example of a cloud-computing application that uses a technology for collaborative filtering, which helps define the list of songs available to listeners. Which term describes this technology?

• Tagging

• FTP

• Crowd sourcing

• PDF

You have just finished designing a Web site to support a charity organization's fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?

• Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing

• List the action items in a numbered or bulleted list or clarity.

• Cost of the project will increase.

• If there is an interruption in Internet access, the service and records would not be accessible

Which of the following is used to help non-technical users collectively classify and find information on a site?

• FTP

• Tagging

• PDF

• Deep URL

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?

• The operating system and associated development tools are free, provided you comply with the copy left license.

• Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.

• E-mail address, SMTP, POP3, user name and password

• List the action items in a numbered or bulleted list or clarity.

Raoul has received a file attachment from a known individual. H. has no reason to expect files from this individual. Which of the following is an effective security strategy for Raoul to take? Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

• List the action items in a numbered or bulleted list or clarity.

• Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

• File attachments with an .exe extension may contain malicious code.

• PDF

You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?

• E-mail address, SMTP, POP3, user name and password

• List the action items in a numbered or bulleted list or clarity.

• Cost of the project will increase.

• Enforce non-repudiation

Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?

• List the action items in a numbered or bulleted list or clarity.

• Turn off your computer and reboot from a known, clean system disk.

• Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing

• Tagging