Chapter 2 System Planning

Systems development typically starts with a ____.

• feasibility study, followed by a systems request, which includes a preliminary investigation

• systems request, followed by a preliminary investigation, which includes a feasibility study

• preliminary investigation, followed by a feasibility study, which includes a systems request

• feasibility study, followed by a preliminary investigation, which includes a systems request

When evaluating systems requests, which of the following is an advantage of a systems review committee ____.

• action on requests must wait until the committee meets

• one person’s bias is less likely to affect the decisions

• members might favor projects requested by their own departments

• internal political differences could delay important decisions

A feasibility study includes tests for ____ feasibility, which means that a proposed system will be used effectively after it has been developed

• technical

• schedule

• economic

• operational

A feasibility study includes tests for ____ feasibility, which refers to the practical resources needed to develop, purchase, install, or operate the system

• technical

• schedule

• economic

• operational

A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs

• technical

• schedule

• economic

• operational

A(n) ____ is an example of an intangible benefit.

• new scheduling system that reduces overtime

• online package tracking system that decreases the need for clerical staff

• user-friendly system that improves employee job satisfaction

• sophisticated inventory control system that cuts excess inventory

An example of a tangible benefit includes a(n) ____.

• user-friendly system that improves employee job satisfaction

• new Web site that enhances the company’s image

• sales tracking system that supplies better information for marketing decisions

• online package tracking system that decreases the need for clerical staff

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

• least benefit, at the lowest cost, in the longest period of time

• least benefit, at the highest cost, in the longest period of time

• greatest benefit, at the highest cost, in the shortest period of time

• greatest benefit, at the lowest cost, in the shortest period of time

____ considers questions such as “Does management support the project?” and “Will the new system require training for users?”

• schedule feasibility

• economic feasibility

• operational feasibility

• technical feasibility

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.

• Will the proposed system increase revenue for the company?

• Will the proposed system diminish customer service?

• Will the proposed system increase costs?

• Will the proposed system result in less information for the organization?