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Professional Development

10 Qs

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Assessment

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Professional Development

Hard

Used 3+ times

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10 questions

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1.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

With AT&T TV this counts as a stream

Watching live TV

Watching on Demand content

Recording Cloud DVR content

Watching Cloud DVR content

2.

MULTIPLE SELECT QUESTION

1 min • 1 pt

For optimal viewing on 3 concurrent streams AT&T recommends

Internet 25

8 mgs per stream

Internet from another provider at 8mgs per stream

Make sure the customer’s Internet speed can support their streaming and other connected device needs.

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Customers get unlimited BB from AT&T with AT&T TV

True

False

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

AT&T TV provides the customer with the bundle discount on internet?

True

False

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Football fan in a MDU orders AT&T TV, can he subscribe to NFLSUNDAYTICKET.TV?

Yes, because an MDU cannot get DirecTV

Yes, because if he will pay for it, we will sell it

No, only available to DirecTV customers

I don't know

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Customer orders AT&T TV for 3 TVs. What amount needs to be available on their credit/debit card?

$120.00

$240.00

$360.00

$19.95

7.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

AT&T TV offers

The best of LIVE TV

500 hours of Cloud DVR

72 hour rewind

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