What is motivation?

• The encouragement given to workers to work well and be more productive.

• Giving orders to staff.

• The number of staff who leave the business.

How is a worker on commission paid?

• According to how much time is worked

• According to the level of output

• According to how many items are sold

If a worker is paid by the hour what does their take-home pay depend on?

• How much time they have worked

• How much output they have made

• How many items they have sold

A worker earns £8 an hour and usually works 8 hour shifts 4 days a week. What is their typical gross weekly wage?

• £448

• £320

• £256

Which of the following is an example of a fringe benefit?

• Salary

• Commission

• Company Car

What can affect staff motivation?

• Work environment

• Mangers

• Both work environment and managers

Which of the following is an example of a financial methods of motivation?

• Praise

• Working environment

• Bonus

Which of the following is not an a benefit to a firm of having a motivated workforce?

• High employee performance as workers are rewarded for efficient work.

• Low staff retention and high staff turnover as many staff leave.

• Easy to recruit new workers as business has a good reputation.

Whether or not a motivation system is worthwhile will depend on....

• how effective it is at improving the motivation of its workers

• how effective it is at decreasing sales.

• none of the above.

Which of these statements is true?

• Increased motivation increases costs because workers are more likely to be absent.

• If a worker improves productivity, they will produce more than they used to in the same amount of time.

• Motivated workers need a lot more supervision to make sure they work hard.