Dealing with incoming calls
Authored by Thy Nguyen
Other, English
University
Used 15+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How does a switchboard operator introduce her name when answering a call?
I'm Sarah.
My name's Sarah.
Sarah speaking.
This is Sarah.
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
Just a moment. I'll ............... reservations.
connect you
put you to
leave you to
put you through to
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
................... connect you right away.
I'll
I'd like to
Can I
Would you like to
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
............... ask her to call me back?
Would you
Could you
Can I
Please
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
Would you like to leave a message ........... voicemail?
in
on
at
through
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
Could I ................ her room for you?
contact
connect
try
call
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
That's fine, Mrs. Carson. I've ................. of your late arrival.
remembered
known
taken a note
made a note
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
