Formal and informal writing

How do you address someone in a formal letter (salutation)?

• Dear Miss Alice Fong,

• Hi Alice,

• Dear Miss Fong,

• Dear Alice,

Which of the following is a correct expression to give advice?

• If I am you, I will …

• If I were you, I would …

• Have you ever think of …?

• Why do you ….?

Which of the following is a formal expression to replace 'Sorry not to ...'?

• I'm so sorry!

• Can you give me one more chance?

• Don't be mad.

• Please accept my sincere apologies for not ....

Which is the correct complimentary close for a formal letter?

• Yours sincerely,

• Yours truly,

• Best regards,

• Love,

I hope these suggestions will be ____________ to you.

• help

• unhelpful

• of help

• helps

If you follow my ____________, I'm sure everything will work out soon.

• thought

• path

• advices

• advice

What should you include in the first paragraph of a letter of advice?

• Give the first piece of advice

• Show sympathy + address the other's problems

• Greeting + sending regards

• summarize your suggestions