Which method of paying staff is being described?

Commonly used for sales staff where they receive a small percentage of the value of goods sold

• Commission

• Bonus

• Piece rate

• Time rate

Which method of paying staff is being described?

Employees are paid a basic rate for each hour that they work

• Commission

• Bonus

• Piece rate

• Time rate

Which method of paying staff is being described?

Employees are paid an amount for each item they produce

• Commission

• Bonus

• Piece rate

• Time rate

Which method of paying staff is being described?

Payment given if the employee achieves a target

• Commission

• Bonus

• Piece rate

• Time rate

Non-financial methods of motivating staff includes offering flexible working. Which is NOT an example of this?

• Part-time

• Job share

• Flexi-time

• Team working

Which industrial action is being described?

Workers complete tasks at a reduced pace to deliberately reduce output

• Work to rule

• Go slow

• Overtime ban

• Strike

Which industrial action is being described?

Employees refuse to work any additional hours above their contracted amount (e.g. 35 hours per week).

• Work to rule

• Go slow

• Overtime ban

• Strike

Which industrial action is being described?

Employees refuse to enter the business and complete any work. They may also demonstrate outside premises to highlight their concerns

• Work to rule

• Go slow

• Overtime ban

• Strike

Which type of industrial action involves employees occupying the business for a prolonged period of time but refusing to do any work. This will bring to the attention to the media of their cause

• Sit-in

• Strike

• Work to rule

• Go slow

Which is NOT an advantage of training?

• Can improve employee productivity

• Can create a multi-skilled workforce

• Can help prepare staff for promotion outwith the company

• Increases staff morale, motivation and job satisfaction