MOTIVATION IN MANAGEMENT

The ________ element of motivation describes how hard a person tries.

• intelligence

• experience

• direction

• intensity

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

• psychological

• social

• esteem

• physiological

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

• A) social

• B) self-actualization

• C) physiological

• D) esteem

According to Douglas McGregor's Theory Y, a manager assumes that employees ________.

• A) need to be directed

• B) prefer to be controlled

• C) learn to accept responsibility

• D) need to be micromanaged

The ________ theory is also called motivation-hygiene theory.

• goal-setting

• self-determination

• cognitive evaluation

• two-factor

McClelland's theory is based on which of the following needs?

• A) stability, growth, and security

• B) achievement, power, and affiliation

• C) self-actualization, stability, and safety

• D) hygiene, control, and security

According to the text, ________ is the set of forces that initiates, directs and makes people persist in their efforts to accomplish a goal.

• attitude

• self-management

• persistence

• motivation

T or F: In order for leaders to motivate followers, leaders must satisfy personal needs of subordinates as well as their work-related goals.

• True

• False

Name tangible rewards that can be presented to subordinates to reward jobs that are well done.

• Praise, a compliment

• A pat on the back, positive feedback

• Ribbons, medals, plaques, free-time, special privileges, etc.

• Public recognition, a word of thanks

Name a factor that creates assurance among subordinates that good performance will be rewarded.

• Check and evaluate the performance

• Use consistent rewards to improve performance

• Understand that task completion is often its own reward

• All of the above.