Formatting Business Correspondence

When a business types a letter to an individual, it is considered a:

• personal business letter

• business letter

When a business types a letter to another business, it is considered a:

• business letter

• personal business letter

When an individual writes a letter to a business, it is considered a:

• personal business letter

• business letter

What part of the business letter identifies the address of the person composing/writing the letter?

• inside address

• return address

• letterhead

• none of the above

What part of ANY letter identifies the address of the person receiving the letter?

• inside address

• return address

• letterhead

• none of the above

What is the body of the letter?

• complimentary closing

• message/paragraphs

• salutation

• letterhead

When someone other than the author types the letter you should include:

• enclosure

• typist's initials in lower case

• attachment

• typist's initials in upper case

The inside address is typed below the salutation.

• true

• false

There is always a double space between single spaced paragraphs in a letter.

• true

• false

An example of a complimentary closing is Dear Ms. Smith.

• true

• false