Interpersonal/Social Skills

Personalization is the process by which we use social skills.

• True

• False

_________ skills are the skills we use to communicate with other people.

• Social

• Communication

• Written

• Non-Verbal

Social skills and interpersonal skills are two different things.

• True

• False

Great interpersonal skills give you guidance on how to develop strong relationships and get along well with others in the workplace.

• True

• False

You really do not spend a lot of time with people in the workplace.

• True

• False

The way you act towards people in the workplace does not effect how comfortable they feel around you.

• True

• False

Good workplace relationships are built on:

• Trust

• Respect

• Social Interaction

• All of these

• None of these

The ability to understand and relate to the feelings of others is called sympathy.

• True

• False

The ability to relate to the feelings of others is called empathy.

• True

• False

Even though each employee in the workplace might have the same goal, the entire staff or team will have individual tasks and goals.

• True

• False