Interpersonal/Social Skills

Personalization is the process by which we use social skills.

_________ skills are the skills we use to communicate with other people.

Social skills and interpersonal skills are two different things.

Great interpersonal skills give you guidance on how to develop strong relationships and get along well with others in the workplace.

You really do not spend a lot of time with people in the workplace.

The way you act towards people in the workplace does not effect how comfortable they feel around you.

Good workplace relationships are built on:

The ability to understand and relate to the feelings of others is called sympathy.

The ability to relate to the feelings of others is called empathy.

Even though each employee in the workplace might have the same goal, the entire staff or team will have individual tasks and goals.