Communication Skills Quiz

Clarity is one of the 7 C's of communication

• True

• False

• Not sure

The following are the two types of communication

• Verbal

• Non-Verbal

• Written and Oral

• All of the above

Communication refers to the passing of:

• ideas

• facts

• feelings

• all of these

All are barriers of communication except:

• Engagement

• Behavioral

• Cultural

• Physical

Deaf people hear at a very loud volume of sound. What barrier is most evident?

• Physiological

• Psychological

• Physical

• Linguistic

All are examples of non-verbal communication except:

• Body Language

• Vocabulary

• Facial Expressions

• Eye Contact

What is an example of a cultural barrier?

• Loud music plays as nurse talks to patient

• A pharmacy is not wheelchair accessible

• Deaf child struggles to form sentences

• Women doesn't make eye contact due to religion

Sara asks Farhan to homecoming.

• visual communication

• nonverbal communication

• verbal communication

• body language

A written or printed communication addressed to a person or organization and usually transmitted by mail.

• newspaper

• letter

• magazine

• television

What is the best time to use informal communication?

• when meeting a new service user at work

• when you are out with your friends

• when talking with your manager at work

• when you are in a meeting