Joy wants to know what types of services are offered by the post office. Which of the following should she use to acquire this information?

• A Hansard

• A telephone directory

• A post office guide

• A map

__________ paper is used for printing headed paper.

• Parchment

• Onion skin

• Bond

• Flimsy

__________ paper is mainly used for business letters, reports and minutes.

• A6

• A5

• A2

• A4

_________ envelopes eliminate the need to address the outside of the envelope.

• Window

• Regular

• Self-seal

• padded

_________ is a collection of lists of words with similar meanings.

• Hansard

• Thesaurus

• Map

• Internet

Which is NOT an example of a paper?

• Laser paper

• Inkjet paper

• One-sided paper

• Dot matrix paper

Which of the following are used for filing and storage of information?

• File folder

• Expandable file

• Index cards

• All of the above

All of the following are drawing instruments EXCEPT

• Water colour

• Brushes

• Tape

• Colour pencils

Which of the following is used to find the meaning of a word?

• Thesaurus

• Bibliography

• Index

• Dictionary

All of the following are examples of search engines EXCEPT

• Firefox

• Safari

• Google

• easyclass