Listening - Mystery shopper

What kinds of businesses use mystery shoppers?

• any business that has customers

• only businesses that sell products

• any business that has a problem with its staff

What should you do if you want to become a mystery shopper?

• write emails to businesses

• register on a website

• attend a business and customer service course

What is true about the job of a mystery shopper?

• It's a full-time job.

• It's a part-time job.

• You can work on weekends only.

How long does a typical job at a shop take?

• 30 minutes.

• A few hours.

• It's not mentioned.

What happens to the things mystery shoppers buy?

• Mystery shoppers can keep them, but they have to pay for them.

• Companies give you the money for them and you can keep them.

• They have to give them back to the company.

How did the waitress find out Nigel was a mystery shopper?

• She asked his wife.

• She used to be a mystery shopper, too.

• His wife said it by accident.