PC troubleshooting & Maintenance

What is the benefit of Preventive Maintenance?

• Good time to purchase latest components in the market.

• Add new features to the system.

• Test new software before using it.

• Reduces potential hardware and software problems.

What do the main Preventive Maintenance tasks include?

• Hardware maintenance.

• Software maintenance.

• Hardware & Software Maintenance.

• Hardware & Software Maintenance plus database cleanup.

Which of the following common tasks are performed during preventive maintenance?

• Check and secure loose cables.

• Reinstall the operating system.

• Install additional peripherals

What is used to identify POST (power on self test) problems?

• Windows OS

• Windows diagnostic tool

• BIOS

• System Settings

What is the first step in diagnosing a completely dead computer that is working fine the day before?

• Test the power supply

• Replace the CMOS battery

• Check the AC outlet for voltage

• Reset the hard drive cable controller

A service technician just added a slave hard drive to working PC. When powered on the PC just gives a blank screen. What is the most likely cause?

• Missing floppy cable

• CMOS configuration error

• Hard drive cable connection

• Incompatible slave hard drive